← Back to home

Privacy Policy

Last updated: February 2025

1. Introduction

Axel Bot ("we," "our," or "us") operates the axel-bot.com website and the Axel Bot AI meeting agent service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly and data generated through your use of the service, including:

  • Account information (name, email address, organization details)
  • Meeting transcripts and recordings from connected meeting platforms
  • CRM data accessed through your connected integrations (e.g., HubSpot)
  • Calendar and scheduling data from connected accounts (e.g., Google Calendar)
  • Email metadata and content from connected email accounts
  • Notes and documents from connected productivity tools (e.g., Notion)
  • Usage data such as feature interactions and session analytics

3. How We Use Your Data

We use the information we collect to:

  • Power the Axel Bot AI meeting agent to process meetings and generate action items
  • Sync meeting outcomes to your connected CRM, project management, and communication tools
  • Improve and personalize the service based on your usage patterns
  • Communicate with you about your account and service updates
  • Ensure the security and integrity of our platform

4. Third-Party Services

Axel Bot integrates with and may share data with the following third-party services to provide our core functionality:

  • Fathom — Meeting transcription and recording
  • HubSpot — CRM data sync and contact management
  • Google — Authentication, calendar, and email integration
  • Notion — Notes and document management
  • Anthropic — AI language model processing (Claude)
  • Supabase — Authentication and data storage
  • Vercel — Application hosting

Each third-party service is governed by its own privacy policy. We encourage you to review the privacy policies of any third-party service you connect to Axel Bot.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you with our services. Meeting data and processing results are retained for the duration of your subscription. You may request deletion of your data at any time by contacting us. Upon account termination, we will delete your data within 30 days, except where we are required to retain it by law.

6. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (TLS) and at rest
  • Row-level security policies for complete tenant data isolation
  • Secure credential storage with encrypted API keys
  • Regular security audits and monitoring

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict the processing of your data
  • Export your data in a portable format
  • Withdraw consent for data processing

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@axel-bot.com.